Deschutes River Manufacturing has not experienced a single return or warranty claim. Ever. We overbuild these machines using top quality components right here in the U.S.A. so they will hold up in the most demanding of environments. We don’t believe in repeat sales through planned obselesence and the vast majority of our units are still in service more than ten years later. If you do have a problem, contact us as we should be able to help troubleshoot it remotely. We proudly stand behind our reputation for quality, integrity and value. Should you find yourself in the position of being our first warranty claim please reference this document and get in touch with us to help you through it.